Customer Service

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Frequently asked questions

1. What are the benefits of having a swimming pool?

Not only can you enjoy social and leisure time in the pool with friends and family, but swimming is a great aerobic exercise for building endurance, muscle strength and cardiovascular fitness.

2. I have a sloped backyard, can I still install a pool?

Yes, fibreglass pool shells can be installed into sloped landscapes as long as there has been accurate preparation, planning and professional installation.

3. How quickly can I swim in my new pool?

It’s possible to swim in your new fibreglass pool the day after installation has finished!

4. How do I know what colour my pool will be once it's installed?

Century Pools offers a range of 17 designer colour finishes for your pool. The final look of your colour choice will depend on the completed pool installation and environmental factors, so some variation may occur.

5. How much does it cost to heat my pool?

Century Pools offers a range of heating solutions for your pool, from solar heating to electric heat pumps.

6. How do I fill my pool?

Your pool should never need to be emptied unless in the instance that major repairs are required. Topping up your water level can be done with a standard garden hose.

7. Where are your pools manufactured?

All Century Pools are manufactured in Victoria, Australia. We are proudly Australian made and Australian owned.

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